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What is telehealth?

Telehealth is a term that covers all of the ways you and your doctor or other healthcare provider can use technology to communicate without being in the same room. It's also often referred to as telemedicine and virtual health.

It can include phone calls, video chats, emails or communication through a patient portal.

What services are covered?

Routine primary care visits and specialist visits
Urgent care visits
Preventive health screenings
Behavioral/mental health counseling and more

Ways to get care

Your doctor knows you and your medical history so they are a great first option.

Your primary care physician

Many doctors and mental health professionals are now treating their patients over the phone or with videoconferencing. If you have a routine visit scheduled or need care, call your doctor to see if telemedicine is an option.

We are committed to
your health, safety and well-being

Medicare Advantage telehealth resources

When your doctor isn't available, your BlueMedicare plan has you covered.

Virtual Health

(powered by Teladoc) You can access medical help 24/7 on your phone or computer when you can't see your primary physician through telehealth. Get Started.

Expert medical care is as close as your fingertips, around the clock!

Nurse advice line

You can call a nurse 24 hours a day, 7 days a week (even on holidays) with no copay for advice on your health. You can access the nurse advice line by calling 800-318-2384

The nurse hotline is available for coaching and trusting advice from trained clinicians

Wellness visits

We have partnered with Signify to offer our members an annual in-home or telephonic wellness visit at no cost. You can call 833-449-7589 to schedule and learn more about this service.

An experienced doctor or nurse meets with you at your convenience to ensure you have the care and support you need.

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