Support
Contact us
Whether you are looking for insurance, are a current member or are a doctor or hospital, we offer friendly and convenient customer service with a variety of ways to get the information you need. Give us a call, send an email or come visit us at one of our ArkansasBlue Welcome Centers throughout the state.
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Call us
Main numbers
800-238-8379
Metallic plan members
(Gold, Silver, Bronze and Catastrophic)
800-800-4298
TTY for hearing-impaired members is available by calling 711. Most members* can also chat with customer service in Blueprint Portal.
*Live chat is currently unavailable for members with Medicare Advantage plans.
Email us
Email Customer Service
Call us
Physicians and medical practitioners may call us using our Doctor and Hospital Information Lines. We also have Network Development Representatives or Medicare Network Specialists to serve healthcare professionals.
Email us
Email Customer Service
Contact your agent or your Arkansas Blue Cross and Blue Shield marketing representative.
- Large Group Territory Assignment Map - For groups 51+
- Small Group Territory Assignment Map - For groups 2-50
Email Us
Email Customer Service
Individuals & families and Medicare
Are you looking for individual insurance coverage? Choose one of the following to receive information:
- Have an information packet mailed to you
- Email us
- Call us at 800-392-2583
- Visit an ArkansasBlue welcome center near you
Employer groups
Are you looking for group insurance coverage? Choose one of the following to receive information:
- Email Customer Service
- Visit a welcome center near you