Text messaging & automated dialing systems

We don’t want you to miss important information about your benefits and health coverage. Per the following terms set forth, you agree to receive marketing text messages and calls from automated telephone dialing systems that may or may not use AI generative voice or pre-recorded messages. You will learn about products and services available under your health plan, receive help finding the right care and tips to use your coverage wisely. You may be contacted by us directly and/or through a business associate or vendor.

How to enroll in text

1. Register or sign in to Blueprint Portal - will open in a new tab.
2. Select your medical plan
3. Click on the profile icon in the upper right corner
   1. Choose Settings
   2. Click on Communication Preferences and toggle on text notifications

Terms & conditions

Terms and conditions apply when you provide consent via insurance application, Blueprint Portal or customer service representative to receive marketing text messages from Arkansas Blue Cross and Blue Shield or marketing text messages or automated telephone calls from any of its affiliates, subsidiaries or vendors. You may be notified of the following health services and programs:

Tools and resources

• Wellness and self-care
• Deals and discounts
• Benefits

Health Management

• Behavioral health and/or mental health
• Maternity
• Pharmacy and/or prescription management
• Diabetes
• Heart
• Oncology

Text messages may include alerts related to your benefits, programs, products, services and tools. Text messages will be sent to the consented mobile number. Arkansas Blue Cross will never send anything as it relates to personal health information to a member by text message. Message and data rates may apply. Message frequency varies but will not exceed 5 messages per week. Text "HELP" to 42029 for help. To stop receiving messages, text "STOP" to 42029 and you will receive a reply message to confirm you have unsubscribed. After this, you will no longer receive messages from Arkansas Blue Cross. If you want to subscribe again, please follow the online steps above. If you re-subscribe to text alerts, Arkansas Blue Cross will send a text message to confirm your subscription. Password-protecting mobile device(s) and enabling encryption, if available, is recommended.

Your consent is not required as a condition of having and using your health coverage.

For all questions about the services provided by this short code, please contact: 800-238-8379