Navigating making payments

How do I make a payment?

You can access the Payment Center through either the “Manage Payments” option on the dashboard or by going through the navigation menu in your Blueprint Portal. In the Payment Center, members can make a one-time payment or set up autopay through the payment site.

I do not have the option to edit my payment method, how can I update this information on file?

Please call Customer Service for assistance in updating your payment information. You will need to reference the back of your member ID Card to find the correct Customer Service phone number for your plan.

I don't have the option to pay my bill, why not?

The payment center is only available on the policyholder’s account. If the policy holder doesn’t have the option to make online payments, please contact Customer Service.

I have more than one policy, can I pay the bills separately?

Yes. When you sign in to your portal account, select the plan you would like to pay under the Active Plans.

How long will it take for my payment to reflect on my account?

Payments may take two to three business days to reflect in the system

Can I make a one-time payment?

Yes. On the Payment Center page, select “Pay now/Set up Autopay.” You will be given the option to make a one-time payment here.

Can I change my Autopay draft date?

No, autopay payments will automatically draft on the 26th of the month.

Can I change my bank account or card on file?

Yes. On the Payment Center page, select “Manage Payments.” You will then be directed to the payment site where you can manage your method of payment.

Can I cancel my Autopay?

Yes. On the Payment Center page, select “Manage Payments” to be directed to the payment site where you can cancel your autopay draft. 

Can I get other payment options?

If you would like to look at other payment options, please refer to the pages below based on your plan type.